Privacy policy
Privacy Policy – Shopcraving
At Shopcraving, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your data when you browse our website, create an account, or make a purchase.
Information We Collect
Personal Information: When you place an order or register with us, we may collect details such as your name, email address, phone number, shipping address, and payment information.
Browsing Information: We may collect non-personal data including your IP address, browser type, and device details to help us improve your shopping experience and analyse site traffic.
How We Use Your Information
Order Processing: To process orders, arrange deliveries, and provide customer support.
Communication: With your permission, we may send promotional emails or WhatsApp messages about new arrivals, exclusive offers, and store updates. You can opt out anytime.
Improving Services: To analyse browsing patterns, enhance website performance, and personalise product recommendations.
Data Security
We use industry-standard security practices to protect your personal data from unauthorised access, misuse, disclosure, or alteration. Your payment details are always processed securely.
Third-Party Disclosure
We do not sell, trade, or share your personal information with third parties, except when required for order fulfilment (e.g., courier services, payment gateways) or by law.
Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data from our records.
Contact us anytime with questions regarding your data privacy at shopcravingpk@gmail.com.
Changes to this Policy
Shopcraving reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and the effective date will reflect the latest revision.
By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
Effective Date: 26th September 2025